TERMS AND POLICIES
Please read our terms and conditions carefully before signing this document below.
If you have any questions, please do not hesitate to contact us on hello@rdcollective.au or 0429 310 013.
DEFINITONS
- “Owner” R&D Collective
- “Hirer or Hirer Representative” – is the person or persons/company signing for goods delivered or returned.
- “Equipment” – means any items, linen, furniture, and other accessories listed in the
- “Site” – is the location where the equipment is delivered, collected, pick up or returned to and from.
TENTATIVE BOOKINGS
All tentative bookings will be held for a period of seven working days only. After this the date, bookings will be not held or secured until a Non-refundable deposit has been paid to secure their date, subject to availability.
QUOTATIONS
Unless otherwise stated in writing, R&D Collective’s quotations will be valid for a period of up to seven days from date of issue, after which time acceptance of any order placed is subject to written confirmation. Acceptance of the quotation is subject to signed confirmation by the Hirer and payment of a 50% non-refundable deposit. By accepting the quotation, and on commencement of hire it shall be deemed that the hirer agrees to and accepts the R&D Collective’s Terms and Conditions of Hire. R&D Collective will no longer itemise quotations.
CONDITIONS OF HIRE
The hiring of equipment is done on a first to book basis. To secure the equipment for your booking the Hirer must accept the R&D Collective’s quotation and agree to pay the non- refundable deposit and the final balance before equipment can be hired. In making your booking and paying your deposit, the Hirer agrees to and accepts these terms and conditions. Delivery and/or collection of the equipment being hired can be completed the day prior and day after the event date if prior arrangements have been made with R&D Collective.
DEPOSIT
A 50% deposit (50% of the total booking amount including GST, delivery fee and setup fee) is required at the time of the booking. Final payment of the remaining 50% of the total booking cost shall be paid 14 days prior to the event date. All payments must be made by the due date specified on quote or invoice. Please note that should the final payment not be made 14 days prior to the event date R&D Collective reserves the right to no longer supply any equipment for the event. No deposit will be returned should this occur.
CANCELLATION POLICY
Cancellations will forfeit full deposit. Cancellations within 7 days of the event will forfeit full payment. Cancellation of bookings/events due to weather shall still be subject to the cancellation policy above. R&D Collective is in no way responsible for intemperate weather that may cause the hirer to cancel their booking.
SECURITY BOND
R&D Collective reserves the right to request a security bond to cover any equipment. The bond and amount will be determined by individual booking requirements. Any breakages, damaged, missing, or unclean items will be charged at full replacement cost and/or cleaning costs will then be deducted from the bond amount. The Security Bond will be returned to the hirer’s nominated Bank Account on return of the hire items/equipment in good clean condition, no loss or damage has occurred, unless or other arrangements have been made or specified.
Please note: Many of our items can be damaged by water/moisture/reticulation/condensation etc. As the hirer, it is your responsibility to ensure the items are not exposed to these elements.
DAMAGE, LOST, STOLEN OR UNCLEAN EQUIPMENT
Upon delivery of the equipment, or collection, and until the return of the equipment to R&D Collective, the hirer has full responsibility of all equipment hired. The client will pay full replacement cost of any equipment damaged, lost, or stolen. The hirer will pay any repair costs to any damaged equipment. R&D Collective will decide if any damaged equipment can be repaired or require replacement. Burns, holes, tears, water damage or other similar damage to equipment shall be replaced at full cost to the hirer.
For any equipment returned unclean by the client to R&D Collective, the hirer shall pay R&D Collective the full cost of returning the equipment to a clean condition.
The hirer shall protect the equipment from the elements during the time of hire. In poor weather conditions storage of the equipment may be necessary and is the responsibility of the hirer to see that the equipment is stored safely. Any equipment damaged from weather is the full responsibility of the hirer and shall be paid at full replacement cost to R&D Collective.
The R&D Collective ‘s equipment shall be delivered (or collected) to the hirer in a clean and well-maintained condition. It is the hirers responsibility to notify R&D Collective should the equipment not be in a satisfactory condition within 4 hours of receiving the equipment. Otherwise, any damage or soiled/unclean equipment shall be deemed the hirers responsibility and the hirer will be charged accordingly.
DELIVERY, COLLECTION AND SETUP
Fees will be charged to the hirer for any installation of items/equipment, delivery, and collection. This fee will vary depending upon distance travelled from R&D Collective premises, amount of equipment hired, amount of setup required and installation time. The hirer will be advised of the fee once all equipment has been confirmed. This fee may be subject to change should the hirer then change the amount of equipment hired or amount to be setup. Unless a setup fee has been charged and agreed upon by R&D Collective. Items are not permitted to be moved from the delivery location by the hirer, should you wish to use the same items at a different location on the same day please notify us and we will supply a price for relocation.
ACCESS TO SITE
The hirer shall ensure that suitable access to and from the site is adequate to suit the mode of delivery or pick up. The hirer is also required to advise of any difficult sites or stairs as an extra charge may apply. This charge will be deducted from security bond.
PERMITS AND REGULATIONS
All hirers are responsible for obtaining their own appropriate permits for the event location. A copy of the Event Permit or any other Permits required for the day, are to be forwarded (Emailed or Copied) 21 days prior to the Event being held to R&D Collective. Failure to do so, can lead to no items been allowed to be set up or hired for the event. R&D Collective does not accept any responsibility for the hirer not adhering to the proper Permit Regulations or Government Regulations.
INSURANCE, LIABILITY AND SAFETY
R&D Collective shall ensure that all the equipment is adequately insured under the hirer’s All Risks Insurance Policy which shall be available for R&D Collective inspection on request. Hire equipment is not insured during the hire period, all responsibility lies with the hirer. Any insurance policies undertaken are the sole responsibility of the hirer. The hirer accepts all risk in relation to the Equipment and its use until the Equipment is safely returned to R&D Collective in good condition.
R&D Collective shall not in any event be liable for contingent, consequential, indirect, special, and punitive or any other similar damages, howsoever caused, for any damage, injury, or loss, whether arising under breach of contract, negligence (commission, omission, or advice), and strict liability or otherwise. All warranties by R&D Collective to the hirer are excluded, to the full extent permitted by law. The liability of R&D Collective resulting from a breach of any warranty unable to be excluded by law is strictly limited to the resupply of the Equipment to the hirer or the repair of the Equipment supplied to the hirer. R&D Collective shall in no way be held responsible or accountable for any injury, death or loss of income caused to the client, any third parties or properties due to the hire of equipment or provided services by R&D Collective.
R&D Collective adheres to the law of the relevant Occupational Health and Safety Acts of WA. The hirer is to ensure adequate safety measures are adopted when necessary. R&D Collective will make any inspections to ensure that there are no breaches of safety requirements at the site whether imposed by authority or otherwise; and that all works are performed according to relevant safety codes, standards, and manufacturer’s specifications; and that there are no alterations or modifications to any Equipment made by any person other than an employee of R&D Collective.
HIRE PERIOD
The items supplied for hire always remains the property of R&D Collective.
A Hire Period is for a term of 2 hours unless other arrangements have been made and agreed as confirmed on your booking invoice. R&D Collective are not responsible for the setting up and packing down of any other items but our own unless prior arrangements have been made and confirmed in writing. R&D Collective are not responsible for the Collection of glasses, crockery, utensils, cleaning, or rubbish after any given event. Hired Items will be packed down by R&D Collective if needed or a mutually agreed time.
SUB-HIRE
The Hirer must not lease, hire, bail or give possession (‘sub-hire’) of the Equipment to anyone else unless R&D Collective (in its absolute discretion) first consents in writing. Any such sub-hire must be in writing in a form acceptable to R&D Collective and must be expressed to be subject to the rights of the Owner under this agreement. The Hirer may not vary a sub-hire without the prior written consent of the Owner (in its absolute discretion). The Hirer must ensure that R&D Collective is provided at all times with up-to-date information about the sub-hire including the identity of the sub-hirer, the terms of and state of accounts and payment under the sub-hire and the location and condition of the Equipment.
PAYMENT TERMS
All payments are strictly due in full and must be paid within 14 days of event date as specified on R&D Collective Invoice prior to any collection or delivery. For any equipment not returned, and extension hire charged, legal action will be taken to recover the debt owing without further notice. Any expenses, costs or disbursements incurred by R&D Collective in recovering any outstanding monies including debt collection agency fees and solicitor’s costs shall be paid by the hirer.
In order to retake possession of any unreturned equipment, it shall be lawful for R&D Collective to enter into or upon any premises where the same may be and the hirer hereby agrees to indemnify and to keep indemnified R&D Collective against all liability and against all actions, suits, proceedings, claims, demands, costs and expenses howsoever incurred by R&D Collective arising from R&D Collective entry into or upon any premises in exercise of its rights of repossession.
PHOTOGRAPHS:
In accepting a Contract from R&D Collective, the hirer agrees to the Possibility of photos being taken for the sole use for advertising-only. If you do not want this to proceed, please let R&D Collective know in writing if you do not want this to occur prior to your Special Day/Event.
DEFAMATION:
By accepting this contract, you confirm that you will not defame or distribute defamatory, false, misleading, offensive, and discriminatory, out of context content or information relating to R&D Collective services in any manner on all Media Platforms. Including but not limited to just to Facebook, Twitter, Instagram, Pinterest, discussion forums, review websites, boards, or blogs.
Where slander and or defamation of the R&D Collective named by persons known or unknown can be proven.
CONTACT DETAILS
For your hire to run smoothly, there will need to be regular contact made, preferably by Email, from and to the hirer, or if necessary, a nominated contact person that you trust who can speak on your behalf, R&D Collective can liaise with-leading up to and on the hire day. It is strongly advisable to have an on-site consultation with R&D Collective at least 6 weeks prior to your wedding day, so all your requirements can be finalised, or changed if necessary. If an On-site Consultation cannot be arranged, a phone appointment followed with an email finalisation will be accepted.